What you could be doing | Digital, Data & Technology Department

Business Engagement

The Business Engagement team are the critical link between DDaT services and the other departments within Derbyshire Constabulary. They understand the business processes, the applications used and technical architecture. They own and communicate the roadmaps ensuring they are aligned to national, local and departmental strategies. They are the strategic interface between Departments and Suppliers. They work to design and implement integrated processes, ensure the stabilisation and optimisation of the IT platform, create processes that maximises the most efficient and effective ways of working.

Architecture & Assurance

This function has oversight of system data and solutions architecture, responsibility for the delivery and maintenance of strategies, including cyber and ensuring that standards and compliance is documented, understood and adhered to. They oversea all infrastructure led improvements and projects.

Infrastructure

This function has oversight of Force ICT Infrastructure, implementation, support and advancement of key infrastructure solutions. Technically it covers physical and virtual servers, on premises and cloud storage capabilities, and the Force network, telephony and radio communications architecture. Provides technical fault resolution, changes to the Force network and improves the security of the Force network. Installing, upgrading, repairing, performing fault diagnosis and conducting advance programming on infrastructure communications systems to deliver an effective service.

Service Centre

Service Centre are responsible for the delivery of the Service Desk service to the Force and first-line support to users.The primary focus is request fulfilment and incident management. Responsible for recording and handling all DDaT incidents and requests and for maintaining records on DDaT users and assets. Provides guidance and advice on services and systems as necessary. First-line support includes, password resets, investigating and resolving Windows desktop issues and diagnosing simple network and printer issues. The Operations and Response Centre team are responsible for  maintaining IT systems that support the Constabulary's operational applications; driving forward the efficiency, reliability and quality of the systems to maximise value and minimise risk.  Providing the front-facing IT support facility with maintenance of Applications and Services to force-wide and regional users for all aspects of the core organisation's business processes.

Workplace and Mobility

Responsible for deploying end user devices, client operating systems, email clients, unified communications clients, virtual and rich client software applications, mobile technologies and software asset management. The team resolves complex issues and provide installations, physical movement of equipment, changes and de-installations. They ensure user satisfaction by providing preventative maintenance, troubleshooting and quickly resolving problems. The team focuses on managing mobile devices and PCs in an innovative way that enables the Force to be more efficient, including, services for Windows 10, Enterprise Mobility Management, cloud and virtualised desktop applications. 

Change and Digital Transformation

The policing challenges of the future are unpredictable, so we need to be prepared to meet whatever they may be. The Change and Digital Transformation team provide the specialist resources to tackle those challenges. We are always looking at ways to continuously improve and promote an innovative culture. By thinking creatively we can make the organisation consistently better, both for the communities we serve and the people who work here. We support a variety of large business projects that have a wide influence on the way the Constabulary operates. These include defining and driving any key cultural changes that will improve the way we work. We are also involved in the implementation of major national initiatives. We also support business leads with research that validate any ideas and suggestions submitted, these are reviewed and presented to the relevant board.

Business Change

In this team, we support a variety of large business projects that have a wide influence on the way the constabulary operates. These include defining and driving any key cultural changes that will improve the way we work.

We’re also involved in major national initiatives, such as the National Enabling Programme. This UK-wide programme aims to give police forces a secure technical platform and national standards for collaboration. And we support business leads with research that makes sure any ideas and suggestions are reviewed and ready to be presented to the board.

Business Intelligence Team

In this team, we develop a range of business intelligence products under the analytics programme to support a variety of projects.

Programme Office

As the constabulary introduces new programmes and projects to enable us to develop new capabilities, we need effective project management. That’s where the Programme Office comes in. It’s our job to coordinate all the different programmes and projects, so each one is delivered on time and budget and meets all its required objectives.

Strategic Change

As we introduce new ways of working and adapt our organisational culture, this team makes sure that we can still deliver our services effectively. How? By developing the existing operating model so we can be certain that we’re shaping how we deliver our services successfully.

Disclosure and Barring Service (DBS)

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions each year by processing and issuing DBS checks (previously known as CRB, or criminal record checks) for England, Wales, the Channel Islands and the Isle of Man.

DBS also maintains the Adults’ and Children’s Barred Lists, and makes considered decisions as to whether an individual should be included on one or both of these lists and barred from engaging in regulated activity.

Data Protection

Almost every contact we have with the public involves dealing with some sort of personal data and it’s important that we ensure that data is protected.

In this team, we advise, guide and train teams across every department to ensure they’re up-to-date on all the latest data protection requirements.

Central Disclosure Unit

A variety of external organisations request our support in processing information they need on a daily basis.

Join this team and you’ll help to process a range of requests, from court orders and child protection requests, to enquiries from a diverse number of regulatory bodies.

Freedom of Information Unit (FOI)

A lot of the information we hold is subject to Freedom of Information legislation. This means we need to be able to respond quickly and accurately to any legitimate requests to view that information. That’s where this team comes in.

We process all FOI requests from the media, other organisations and members of the public for recorded information that we hold. At the same time, we also process Subject Access (SA) applications from individual members of the public who want to access any personal information we might hold about them.

Optimising Data

It’s essential that we keep accurate crime and incident data and this team is responsible for reporting on the integrity of that information.

As well as checking that the constabulary keeps robust data, we also continuously look for areas of improvement to ensure we have the highest quality of data to support organisational systems.

Records Management

Everything we do is recorded and it’s vital that those records – whether on paper or digital – are managed appropriately.

Join our records management team and you’ll be part of this essential work, helping to ensure that our police records are retained or disposed of according to strict guidelines.

Information Security

We hold a lot of very sensitive information, so making sure it’s thoroughly safe and secure is incredibly important. In this team, we work closely with Information Services’ teams to make that happen.

Join us and you could be advising, guiding and monitoring data compliance and security across all our network and systems to keep all our information safe and secure.