Admin and PSD Support Supervisor

Come and help provide a professional and efficient service to members of the Professional Standards Department, members of the public and outside agencies.

The Professional Standards Department are looking to recruit a full time permanent Admin and PSD Support Supervisor based at Force Headquarters.

What you’ll be doing

• Supporting the supervision of service recovery and complaint handing.
• Providing advice on queries relating to the policies and procedures of the Department.
• Promoting excellent customer service standards in all areas of business by developing, implementing and monitoring policy, plans and processes to improve satisfaction for internal and external customers.
• Assisting with complaints tasking process, complying with police complaints legislation and IOPC statutory guidance.

The must haves

• Clerical experience related to the job requirements.
• Experience working in a confidential environment.
• Able to effectively communicate to a wide variety of individuals both inside and outside of the organisation.

What’s in it for you?

At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What’s more, we have a range of reward and benefits that if you join us you could enjoy.

Salary– Grade G £29,085-£35,982

For part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.

What’s next

If we feel like a place where you can belong, we'd love to learn more about you.

Please click apply to complete your application.

To support you with your application we have provided some application guidance and our recruitment process.

To find out more, register for our upcoming information webinars click here.

• Vacancy closes 7 May 2024 at 23:55
• Interview will be held w/c 20 May 2024

Who we are

Here at Derbyshire Constabulary, Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Derbyshire.

To understand how you can make Derbyshire safer together visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

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