Job details

Vehicle Recovery Assistant

Location: Force Headquarters

Agile working style: Fixed Base Worker

Salary: £25,626 - £31,296

Contract: Permanent

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Closing date: 18th February, 2025

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Come and assist with the Force's Vehicle Recovery Scheme.

The Vehicle Recovery Team are looking to recruit a Vehicle Recovery Assistant on a full-time permanent basis, based at Force Headquarters, Ripley

Vehicle Recovery Assistants act as a point of contact to a wide range of internal and external customers ensuring a professional and quality service is provided. You will be responsible for processing a wide range of tasks in connection with the Force Vehicle Recovery scheme.

What you’ll be doing

  • Provide all customers with detailed advice and guidance on vehicle recovery legislation and procedures.
  • Provide immediate advice and assistance to Officers at the roadside during office hours.
  • Undertake vehicle releases, Officer chasers, disposal checks, carry out system audits and process disposal paperwork / payments.
  • Record, update and interrogate seized vehicle data using the force vehicle recovery system.

The must haves

  • Experience of working in a customer environment providing a high level of customer service.
  • Good IT skills including knowledge of Microsoft products (Word, Excel and Outlook).
  • Ability to prioritise workloads while multitasking across a number of complex tasks.

What’s in it for you?

At Derbyshire Constabulary, we want to create an environment that puts people first, so you feel supported in everything you do.  We have a range of reward and benefits available to all our employees.

What’s next

Please click APPLY to complete your application.

To support you with your application we have provided some application guidance and our recruitment process.

Who we are

At Derbyshire Constabulary, policing isn’t just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Derbyshire.

To understand how you can make Derbyshire safer together visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

Agile Working Style

Fixed Base Worker

Entirely office based and requires regular use of specific non-movable equipment or access to technology and software which is only available on site.

Ripley Force Headquarters

Derbyshire Constabulary
Butterley Hall
Ripley
Derby
DE5 3RS

Working for the constabulary

Policing in Derbyshire takes more than 3,500 people in a wide range of roles. Around half of these are police officers, but we also have a variety of police staff. From police community support officers to police staff and volunteers, we all play an equally important role in protecting the people of Derbyshire.

It’s a vibrant, challenging and rewarding place to work and we’re committed to equality and diversity. We aim to create a constabulary that truly reflects the communities we serve. As part of this, we promote Positive Action. This means when you apply to join us, as well as assessing you on merit, we’ll look at your application according to our need and in line with current legislation to actively encourage a more diverse workforce.